Privacy policy

PRIVACY STATEMENT

SECTION 1 - OUR COMMITMENT TO YOUR PRIVACY

Welcome to Olaya Essential's Privacy Policy. At Olaya Essentials, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

SECTION 2 - INFORMATION WE COLLECT

When you engage with Olaya Essentials, whether by making a purchase, browsing our website, or signing up for updates, we collect various types of information to provide you with a personalised and seamless experience. This information may include:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, address, email address, and contact information.
• Technical Information: We automatically receive your device's internet protocol (IP) address, browser type, and operating system to optimise your browsing experience and ensure compatibility.
• Usage Information: We gather data on how you interact with our website, including pages visited, products viewed, and time spent on each page, to enhance our services and tailor our offerings to your preferences.

SECTION 3 - HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• Processing Orders: To fulfil your purchases, manage transactions, and provide customer support.
• Personalisation: To tailor our website content, product recommendations, and promotional offers to your interests.
• Communication: With your consent, we may send you emails about new products, promotions, and updates regarding Olaya Essentials.
• Compliance: We may disclose your information if required by law or to enforce our Terms of Service.

SECTION 4 - DATA SECURITY

Olaya Essentials prioritises the security of your information and employs industry-standard measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your data is stored securely on our platform's servers, which are protected by firewalls and encryption protocols.

SECTION 5 - THIRD-PARTY SERVICES

While we primarily use trusted third-party providers to enhance our services, we are not responsible for their privacy practices. We encourage you to review their policies to understand how they handle your information.

SECTION 6 - YOUR CHOICES

You have control over your personal information. You can opt-out of marketing communications at any time by contacting us at olayaessentials@gmail.com. Additionally, most web browsers allow you to manage your cookie preferences and opt-out of certain tracking mechanisms.

SECTION 7 - AGE REQUIREMENTS

By using Olaya Essential's services, you affirm that you are of legal age in your jurisdiction to consent to the processing of personal information.

If you are under the legal age, you must obtain parental consent before using our website.

SECTION 8 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be effective immediately upon posting, and we will notify you of significant changes.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about our Privacy Policy, wish to access, correct, or delete your personal information, or want further clarification, please contact us at olayaessentials@gmail.com.

Your privacy matters to us, and we are here to assist you.